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Sub-processors

Version 05 September 2023 (Latest)

Name provider Service & Personal data Safeguard for data processing outside the EEA (if applicable)
Google Cloud (Region: Netherlands) Primary Data Hosting of name & address details, medical data, user data app  
Amazon S3 (Region: Germany) Uploading Files & Photos: encrypted backup of all data & profile photo  
Twilio ip address & device information for billing of
Primary Video Calling Technology
standard contractual clauses, binding corporate rules
Segment (location EU) ip address, device information, interaction data NiceDay service for Analytics Warehousing  
Airship (location EU) device & app information for Push Notifications Service  
Mailjet Email Service Provider  
Visual Studio App Center install id for Application Updates standard contractual clauses
Freshdesk email address for Ticketing support  
Survey Monkey ip address & email address (opt-in) of therapists only for Surveys standard contractual clauses
Productfruits non traceable identifier, therapists only  
Apple App store ip address for App store  
Google Play Store ip address for App store